Effective Date: 01/04/2025
At Vidhie, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us via WhatsApp, our website, or related services.
1. Information We Collect
When you communicate with us through WhatsApp or our platform, we may collect:
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Your name and contact number
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Chat content (messages you send to us)
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Any other information you voluntarily provide
We do not collect sensitive personal data unless required for providing services.
2. How We Use Your Information
We use the information to:
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Respond to your queries and support requests
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Send you updates or notifications related to our services
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Improve our customer service and chatbot experience
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Comply with legal obligations (if required)
3. Sharing of Information
We do not sell, rent, or trade your data. We may share it only with:
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Our internal team for support and service delivery
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Service providers (e.g., WhatsApp Business API provider) under strict confidentiality
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Government authorities if legally required
4. Data Retention
We retain your information only for as long as necessary to fulfill the purpose of collection, unless a longer period is required by law.
5. Your Rights
You can contact us at any time to:
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Request access or correction of your data
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Request deletion of your WhatsApp conversation history
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Opt out of any marketing communication
6. Contact Us
If you have any questions about this Privacy Policy or data usage, please contact:
📧 Email: [email protected]
🌐 Website: https://vidhie.com
📞 Phone: +918085844448
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
✅ By communicating with us via WhatsApp, you agree to this policy.